Incident reports are efficiently and systematically managed with ReportInsight
Ensure that employees can report inaccuracies in a secure manner and that there is a structure for how these reports are handled and documented.
Often, situations arise that employers should investigate. Call it an incident, deviation, staff matter, or something else. Then, a system is needed to facilitate structuring the work.
Governance and control
Allocate incoming reports to those with the best expertise to investigate and address them. Ensure overall control over progress and deadlines.
With ReportInsight, you get all the tools you need for smooth managing of incoming reports.
Anonymity and dialogue
In some cases, the reporter must be able to remain anonymous. By providing this option, the employer ensures that even the most sensitive incidents are reported. Through chat functions, it is possible to have a dialogue, even with an anonymous reporter.
Strategic follow-up
The system provides a good overview of the types of reports received, which departments are most affected, and whether there is any individual supplier responsible for many reports.
These are some of the features that make the tool suitable for strategic follow-up and continuous quality work.